{"id":485,"date":"2022-10-12T19:19:27","date_gmt":"2022-10-12T11:19:27","guid":{"rendered":"https:\/\/help.maskfog.com\/?p=485"},"modified":"2022-10-12T19:19:28","modified_gmt":"2022-10-12T11:19:28","slug":"how-to-collect-log-directories","status":"publish","type":"post","link":"https:\/\/help.maskfog.com\/?p=485&lang=en","title":{"rendered":"How to collect log directories"},"content":{"rendered":"\n<p>When maskfog encounters some unconventional special technical problems, you need to provide the corresponding logs to help us locate and troubleshoot the problem. Next, we will introduce how to collect the log directory of maskfog.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>windows<\/strong> User\uff1a<\/h2>\n\n\n\n<p><strong>File in the upper left corner -&gt; log directory -&gt; cwd -&gt; log<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"590\" src=\"https:\/\/help.maskfog.com\/wp-content\/uploads\/2022\/10\/image-84.png\" alt=\"\" class=\"wp-image-707\" srcset=\"https:\/\/help.maskfog.com\/wp-content\/uploads\/2022\/10\/image-84.png 1024w, https:\/\/help.maskfog.com\/wp-content\/uploads\/2022\/10\/image-84-300x173.png 300w, https:\/\/help.maskfog.com\/wp-content\/uploads\/2022\/10\/image-84-768x443.png 768w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"593\" src=\"https:\/\/help.maskfog.com\/wp-content\/uploads\/2022\/10\/image-70-1024x593.png\" alt=\"\" class=\"wp-image-682\" srcset=\"https:\/\/help.maskfog.com\/wp-content\/uploads\/2022\/10\/image-70-1024x593.png 1024w, https:\/\/help.maskfog.com\/wp-content\/uploads\/2022\/10\/image-70-300x174.png 300w, https:\/\/help.maskfog.com\/wp-content\/uploads\/2022\/10\/image-70-768x445.png 768w, https:\/\/help.maskfog.com\/wp-content\/uploads\/2022\/10\/image-70-1536x890.png 1536w, https:\/\/help.maskfog.com\/wp-content\/uploads\/2022\/10\/image-70.png 1700w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>mac<\/strong> User\uff1a<\/h2>\n\n\n\n<p><em><strong>Log directory in the upper left corner-&gt;CWD-&gt;log-&gt;log.Today&#8217;s date.log<\/strong><\/em><\/p>\n\n\n\n<figure class=\"wp-block-image is-resized\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/help.maskfog.com\/wp-content\/uploads\/2022\/09\/m1.png\" alt=\"\" class=\"wp-image-742\" width=\"441\" height=\"268\"\/><\/figure>\n\n\n\n<figure class=\"wp-block-image is-resized\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/help.maskfog.com\/wp-content\/uploads\/2022\/09\/m21.png\" alt=\"\" class=\"wp-image-743\" width=\"438\" height=\"321\"\/><\/figure>\n\n\n\n<p><strong>Finally, send the obtained log file to technical support.<\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>When maskfog encounters some unconventional special tec&hellip;&nbsp;<a href=\"https:\/\/help.maskfog.com\/?p=485&#038;lang=en\" class=\"\" rel=\"bookmark\">\u9605\u8bfb\u66f4\u591a &raquo;<span class=\"screen-reader-text\">How to collect log directories<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"neve_meta_sidebar":"","neve_meta_container":"","neve_meta_enable_content_width":"","neve_meta_content_width":0,"neve_meta_title_alignment":"","neve_meta_author_avatar":"","neve_post_elements_order":"","neve_meta_disable_header":"","neve_meta_disable_footer":"","neve_meta_disable_title":"","footnotes":""},"categories":[93],"tags":[],"class_list":["post-485","post","type-post","status-publish","format-standard","hentry","category-faq"],"_links":{"self":[{"href":"https:\/\/help.maskfog.com\/index.php?rest_route=\/wp\/v2\/posts\/485","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/help.maskfog.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/help.maskfog.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/help.maskfog.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/help.maskfog.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=485"}],"version-history":[{"count":5,"href":"https:\/\/help.maskfog.com\/index.php?rest_route=\/wp\/v2\/posts\/485\/revisions"}],"predecessor-version":[{"id":723,"href":"https:\/\/help.maskfog.com\/index.php?rest_route=\/wp\/v2\/posts\/485\/revisions\/723"}],"wp:attachment":[{"href":"https:\/\/help.maskfog.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=485"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/help.maskfog.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=485"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/help.maskfog.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=485"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}